Randeu Member Business Trial Membership Agreement

This Randeu Member Business Trial Membership Agreement (the "Agreement") is entered into between the service provider identified below and the natural or legal person creating a Randeu trial account electronically.

1.1. SERVICE PROVIDER

Name / Sole Proprietor: Zeynel Özyaşar
Brand: Randeu
Address: KIRKKONAKLAR MAH. 329 CAD. PALA NO:12, UNIT NO:9, ÇANKAYA/ANKARA, TÜRKİYE
Email: [email protected]
Telephone: +90 312 911 34 88
Website: www.randeu.com
Tax Office: Cumhuriyet Vergi Dairesi Müdürlüğü
Tax Identification Number: 7170221551

Hereinafter referred to as "Randeu" or the "Service Provider."

1.2. MEMBER BUSINESS

Name / Business Name: Information declared during registration
Address: Address declared during registration
Email: Email address declared during registration
Telephone: Telephone number declared during registration

Hereinafter referred to as the "Member Business."

Randeu and the Member Business are each a "Party" and together the "Parties."

A person creating an account on behalf of a business or legal entity represents that they are authorized to represent and bind that entity to this Agreement.

This Agreement is formed when the Member Business reads and accepts it electronically and the trial account is created.

The purpose of this Agreement is to define the Parties' rights and obligations regarding the Member Business's free use of Randeu's cloud-based appointment and business-process management service during the trial period.

The trial may include all or some appointment, calendar, customer, staff, notification, SMS, and related features. Features, capacity, and usage limits available during the trial are displayed on the registration screen or within the Randeu interface.

Randeu: The website, mobile applications, and cloud-based appointment and business-process management software provided by the Service Provider.

Platform: The electronic environment through which the Member Business signs in and uses Randeu features.

Services: Appointment, calendar, availability, customer, staff, reservation, notification, SMS, and related software features offered through Randeu.

End User: A customer or another person whose appointment, reservation, or related service process is managed by the Member Business through Randeu.

User Content: Appointment, customer, staff, service, text, image, and other data entered into Randeu by the Member Business or its authorized users.

SMS Service: A feature enabling the Member Business, subject to its applicable plan and balance, to send transactional or permitted communications to End Users.

The trial lasts for 7 days from activation of the account. If a longer or shorter promotional period is clearly displayed on the registration screen, the displayed period applies.

The trial is free of charge. Unless the Member Business purchases a paid plan at the end of the trial, no paid subscription begins automatically and no fee is charged.

Before a paid plan is purchased, the plan contents, subscription period, total price, taxes, payment method, and any automatic renewal terms are displayed to the Member Business. A paid subscription may also be governed by applicable purchase terms and the Distance Service and Sales Agreement.

Randeu:

• makes the Services included in the trial available during the trial period;
• implements reasonable technical and administrative measures for service security and operation;
• may modify the Services for maintenance, security, or technical reasons;
• gives advance notice of planned maintenance where reasonably practicable; and
• reviews support requests through its available support channels and operating arrangements.

Trial features may differ from or be more limited than paid plans. No specific uptime percentage, support-response time, or dedicated service level is promised for the free trial.

The Member Business:

• provides accurate, current, and complete registration information;
• keeps its account, username, and password secure;
• uses Randeu only for lawful purposes appropriate to its business;
• holds all licenses, permits, authorizations, and professional qualifications required for its goods or services;
• remains responsible for the content, quality, price, and performance of goods and services supplied to End Users;
• holds the necessary rights and permissions for content and data uploaded to Randeu;
• does not introduce viruses, malware, automated attacks, or disruptive operations;
• does not attempt to circumvent usage limits or security measures;
• does not provide unauthorized persons with Platform access; and
• promptly reports suspicious account activity to Randeu.

Randeu is not the provider, seller, agent, or representative of goods or services supplied by the Member Business to End Users. The underlying service or sale relationship is between the Member Business and the End User.

The Member Business is responsible for keeping appointment, service, price, availability, staff, and End User information accurate and current.

The Member Business is responsible for the content, recipient, timing, and legal compliance of SMS, email, or push notifications. Randeu may use third-party communications providers for technical delivery.

Transactional appointment notifications must be distinguished from advertising or marketing communications. Before sending commercial electronic communications, the Member Business must obtain any consent required by applicable law, provide an opt-out method, and keep communication preferences current.

To the extent Randeu is not at fault, it is not responsible for delayed or failed delivery caused by third-party operators, communications infrastructure, inaccurate recipient details, device settings, or circumstances outside Randeu's control.

The Member Business is generally the data controller for personal data relating to its customers, employees, and other third parties. The Member Business is responsible for establishing a valid legal basis for transferring and processing such data in Randeu, providing required privacy notices, and obtaining explicit consent where necessary.

For End User data processed on behalf of the Member Business, Randeu may act as a data processor under the Member Business's documented instructions. Randeu may perform technical processing necessary to provide, secure, back up, and support the service and comply with legal obligations.

Unless necessary for the nature of the service, the Member Business must not enter sensitive personal data into free-text fields or appointment notes.

Randeu's processing as an independent data controller for account, contract, security, billing, and its own business operations is explained in the Randeu Privacy Policy and KVKK Privacy Notice.

If the Parties enter into or electronically accept a separate Data Processing Agreement, its specific provisions take precedence for the relevant personal-data processing activities.

The Randeu software, source code, database structure, interfaces, designs, text, graphics, logos, trademarks, and related intellectual and industrial property rights belong to the Service Provider or the relevant rights holders.

This Agreement grants the Member Business a limited, non-transferable, non-exclusive, and non-sublicensable right to use the Services in accordance with this Agreement during the trial period.

The Member Business must not copy, sell, rent, distribute, reverse engineer, decompile, or attempt to bypass technical safeguards in the software.

Rights in content and data entered into Randeu by the Member Business remain with their respective rights holders. The Member Business grants Randeu only the limited right to host, reproduce, and technically process that content as required to provide the Services.

To the extent permitted by applicable law, Randeu may temporarily suspend an account or terminate the trial where:

• this Agreement is materially or repeatedly breached;
• unlawful use or fraud is reasonably suspected;
• the security of the system, other users, or third parties is endangered;
• required by law or a competent authority; or
• an account is false, misleading, or unauthorized.

Except in urgent security cases or where legally prohibited, the Member Business may be given a reasonable opportunity to remedy a remediable breach.

The Member Business may close the trial account at any time. Access to the Platform or specific features may be restricted when the trial ends. Before the trial expires, the Member Business should use any available export features to retrieve data it needs.

Retention and deletion of data after the trial are governed by applicable law, the Privacy Policy, and Randeu's retention and deletion procedures.

Randeu may send account-verification, security, support, and service notifications necessary to establish and operate the trial account.

Commercial electronic communications containing membership offers, campaigns, or promotions are sent based on the Member Business's separate consent where required by applicable law. Marketing consent is not a condition of the trial service and may be withdrawn at any time.

Randeu provides the trial service with reasonable care but does not warrant that the Services will be uninterrupted, error-free, or compatible with every device and third-party system at all times.

The Member Business is responsible for its goods and services, appointment and content information, relationships with End Users, failure to obtain required permissions, and unlawful use.

To the extent Randeu is not at fault, it is not responsible for internet or telecommunications failures, device problems, User error, third-party service failures, unauthorized account use, or data loss caused by the Member Business's failure to take necessary precautions.

To the extent permitted by mandatory law, Randeu is not liable for indirect losses or loss of profit or reputation. Nothing excludes liability arising from Randeu's wilful misconduct or gross negligence or any right that cannot legally be limited.

Neither Party is liable, to the extent affected, for failure to perform caused by natural disaster, war, terrorism, epidemic, fire, power or widespread communications failure, government action, widespread cyberattack, or similar events beyond the Parties' reasonable control.

This Agreement is governed by the laws of the Republic of Türkiye.

Where the Member Business qualifies as a consumer, all statutory remedies remain available, including applications to the competent Consumer Arbitration Committees and Consumer Courts under applicable law.

For disputes involving a Member Business that uses Randeu for commercial or professional purposes and does not qualify as a consumer, the courts and enforcement offices of Ankara have jurisdiction.

The Parties must keep the email and address details supplied during registration current. Electronic records and correspondence between the Parties may be submitted as evidence subject to applicable law and the rules governing discretionary evidence.

If any provision of this Agreement is held invalid, the remaining provisions continue in effect. Failure to exercise a right does not constitute a waiver of that right.

The Randeu Terms of Use and Privacy Policy also apply to the trial membership where appropriate. If there is a conflict, the provision of this Agreement specific to the trial membership takes precedence.

Randeu may update this Agreement to reflect changes in the law or Services. Changes that materially affect the Member Business's rights will be communicated through an appropriate method before taking effect.

For questions about this Agreement, please contact:

Zeynel Özyaşar / Randeu
Address: KIRKKONAKLAR MAH. 329 CAD. PALA NO:12, UNIT NO:9, ÇANKAYA/ANKARA, TÜRKİYE
Email: [email protected]
Telephone: +90 312 911 34 88
Website: www.randeu.com

This Agreement becomes effective when the Member Business checks “I have read and accept” or an equivalent option electronically and the trial account is created.

© 2023–2026 Randeu / Zeynel Özyaşar. All rights reserved.