Randeu Terms of Use

These Terms of Use (the "Terms") govern access to and use of the Randeu website, mobile applications, and related software services.

Randeu services are provided by:

Name / Sole Proprietor: Zeynel Özyaşar
Brand: Randeu
Address: KIRKKONAKLAR MAH. 329 CAD. PALA NO:12, UNIT NO:9, ÇANKAYA/ANKARA, TÜRKİYE
Email: [email protected]
Telephone: +90 312 911 34 88
Website: www.randeu.com
Tax Office: Cumhuriyet Vergi Dairesi Müdürlüğü
Tax Identification Number: 7170221551

In these Terms, "Randeu," "we," "us," or the "Service Provider" means Zeynel Özyaşar. "User" or "you" means the natural or legal person accessing or using the Randeu services.

By creating a Randeu account, starting a subscription, or using the services, you confirm that you have read and accepted these Terms.

If you act on behalf of a business or another legal entity, you represent that you have authority to represent and bind that entity to these Terms.

Where a Distance Service and Sales Agreement, Pre-Contract Information Form, or package-specific terms apply to a purchase, those documents also govern the relevant transaction. If there is a conflict, the provision specific to the transaction takes precedence.

Randeu is a cloud-based software service designed to assist with the management of appointments, calendars, customers, staff, notifications, reservations, and related business processes.

Available features may vary by plan, device type, country, application version, or purchase channel. The contents of each plan and paid features are displayed on the purchase screen or the relevant pricing page.

Randeu may modify features for security, legal compliance, product development, or technical reasons. Where reasonably practicable, we will give advance notice of changes that materially and adversely affect a User's current paid plan.

Users must provide accurate, current, and complete information when creating an account and must keep that information up to date.

The User is responsible for:

• safeguarding account credentials and passwords;
• monitoring activity performed through the account;
• promptly notifying Randeu of suspected or unauthorized use; and
• granting employees or authorized persons only the access they need.

If unauthorized use is suspected, Randeu may request verification or temporarily restrict access to protect the account.

Some Randeu features may be available through free, trial, or paid plans. The price, subscription period, taxes, payment method, and any automatic renewal terms are displayed before purchase.

Payments may be collected directly by Randeu or through Apple App Store, Google Play Store, or another authorized payment provider. Purchases made through a third party may also be subject to that platform's payment, renewal, and refund terms.

Automatically renewing subscriptions may renew at the end of each stated period unless cancelled through the relevant platform or account settings. Unless otherwise stated, cancellation does not end access before the close of a prepaid subscription period.

Except where required by law, price changes apply to renewals after the current paid period and will be communicated in advance where required.

Any mandatory rights available to Users who qualify as consumers under applicable law remain unaffected.

Randeu may determine the duration, features, and usage limits of trial or free services. These services may have different functionality or capacity from paid plans.

If a trial converts to a paid subscription, the payment obligation and renewal terms will be clearly displayed before the transaction. Randeu may modify or discontinue free services with reasonable notice.

Randeu owns, or is authorized to use, all intellectual and industrial property rights in the software, source code, designs, database structures, text, graphics, logos, trademarks, domain names, and other elements provided through the service.

These Terms grant the User a limited, non-transferable, non-exclusive, and non-sublicensable right to use the services in accordance with these Terms and the selected plan. No ownership interest or right to access source code is granted.

Except where expressly permitted by applicable law, the User must not:

• copy, sell, rent, license, or distribute the software;
• reverse engineer, decompile, or attempt to bypass security measures;
• use Randeu trademarks without permission; or
• use the service to develop a competing product or conduct unauthorized benchmarking.

Rights in content and data entered or uploaded by the User remain with the relevant rights holders. The User represents that they are authorized to transfer such content and data to Randeu and permit its processing for delivery of the service.

The User is responsible for satisfying applicable transparency, legal-basis, consent, and other requirements when processing personal data relating to customers, employees, or third parties.

The User grants Randeu the limited right to host, reproduce, and technically process User content as necessary to provide, secure, back up, and support the service. This right is limited to the purpose and duration of the service relationship.

The User may use Randeu only for lawful purposes and in accordance with these Terms. The following conduct is prohibited:

• processing unlawful, misleading, threatening, or rights-infringing content;
• recording personal data or sensitive personal data without a valid legal basis;
• transmitting viruses, malicious code, unsolicited communications, or automated attacks;
• attempting unauthorized access to services, accounts, or systems;
• disrupting the security, integrity, or operation of the service;
• circumventing usage limits or technical safeguards;
• impersonating another person or organization;
• reselling or making the service available to third parties without authorization; or
• violating applicable export-control, sanctions, or other mandatory laws.

Randeu may rely on third-party providers for SMS, email, push notifications, payments, maps, calendars, or similar functions. Availability of these functions may depend on third-party systems and terms.

The User is responsible for the content of notifications sent to their customers or employees, the accuracy of recipient details, and obtaining any permissions required for such communications.

Third-party links and services are governed by their respective terms and privacy policies.

Information about the processing of personal data is provided in the Randeu Privacy Policy and KVKK Privacy Notice. Details about cookies appear in the Randeu Cookie Policy.

The Privacy Policy is not a consent or explicit-consent form. Where explicit consent is legally required, the User will be asked separately using an appropriate method.

Randeu uses reasonable efforts to keep the service available and secure. The service may nevertheless be temporarily interrupted by maintenance, updates, security measures, internet or telecommunications failures, third-party service failures, or circumstances beyond Randeu's reasonable control.

Planned maintenance will be announced in advance where reasonably practicable. The User is responsible for their device, internet connection, current browser or application version, and any necessary data-export or backup processes.

The User may request account closure through account settings or by contacting [email protected]. A paid subscription may also need to be cancelled separately through the platform where it was purchased.

Depending on the nature of the issue and to the extent permitted by applicable law, Randeu may restrict access, suspend an account, or terminate the service relationship where:

• payment obligations are not fulfilled;
• these Terms are materially or repeatedly breached;
• the security of the service or other Users is endangered;
• required by law or a competent authority; or
• fraud or unlawful use is reasonably suspected.

Except in urgent security cases or where legally prohibited, the User may be given a reasonable opportunity to remedy a remediable breach.

Access to and deletion of data after account termination are subject to applicable law and Randeu's retention and deletion procedures. Before the service relationship ends, the User should export any required data where an export feature is available.

Randeu provides the service with reasonable care but does not warrant that it will be uninterrupted, error-free, or compatible with every device and third-party system at all times.

Randeu is not responsible for losses caused without its fault by internet connectivity, User devices, User error, third-party services, unauthorized use, or the User's unlawful processing of data.

To the extent permitted by mandatory law, Randeu is not liable for indirect loss, loss of profit or reputation, or loss of data caused by the User's failure to take necessary precautions.

Nothing in this section excludes liability arising from Randeu's wilful misconduct or gross negligence or limits any right that cannot legally be limited under consumer law.

Where a claim is made against Randeu because the User has breached these Terms, applicable law, or a third party's rights, the User is responsible for reasonable losses and expenses to the extent caused by the User's fault and responsibility.

This provision will not be applied in a manner that limits consumers' mandatory statutory rights.

Neither party is liable, to the extent affected, for failure to perform caused by natural disaster, war, terrorism, epidemic, fire, power or widespread communications failure, government action, widespread cyberattack, or similar events beyond the party's reasonable control.

These Terms may be updated to reflect changes in the services, business model, or applicable law. The current version will be published on www.randeu.com and the last-updated date will be revised.

Changes that materially affect the User's rights may be communicated through an appropriate channel before taking effect. Changes required by mandatory law may take effect on the required date.

The User may not assign rights or obligations under these Terms without Randeu's prior written consent. If the service or business is transferred, Randeu may assign the contractual relationship to the relevant successor, subject to the User's mandatory rights.

If any provision is held invalid, the remaining provisions continue in effect. Failure to exercise a right does not constitute a waiver of that right.

These Terms are governed by the laws of the Republic of Türkiye.

Where the User qualifies as a consumer, all statutory remedies remain available, including applications to the competent Consumer Arbitration Committees and Consumer Courts under applicable law.

For disputes involving Users who use Randeu for commercial or professional purposes and do not qualify as consumers, the courts and enforcement offices of Ankara have jurisdiction.

For questions about these Terms or Randeu services, please contact:

Zeynel Özyaşar / Randeu
Address: KIRKKONAKLAR MAH. 329 CAD. PALA NO:12, UNIT NO:9, ÇANKAYA/ANKARA, TÜRKİYE
Email: [email protected]
Telephone: +90 312 911 34 88
Website: www.randeu.com

© 2023–2026 Randeu / Zeynel Özyaşar. All rights reserved.